Expert Auto Service You Can Trust

Madison York

2 years ago

I have a daily commute that goes past Sam's. A few weeks back, as I was driving home from work, my AC died, all my dash lights turned on, and I managed to pull into the repair place a little way down from Sam's just as my car died. Sam's was the only auto shop on the strip that serviced my make and model. With no appointment made in advance, and in 105+ degree weather, Sam not only walked down with me and immediately diagnosed the issue (fried alternator), he got my truck all the way up to his shop for no extra charge. It was ready the following evening, and has been running perfectly ever since. Considering how many cars were in line when I strolled in, I was absolutely blown away with the quick turnaround for a completely unanticipated job. Not only that, but the service was excellent. Sam detailed all of what they had done in the repair in a straightforward, professional manner, and the price was more than reasonable, particularly for such a rush job. He went above and beyond. I will definitely be returning to this place in future.

Chelsea Mutah

a year ago

BEST auto shop I’ve been to in my entire life. I don’t know much about cars but my car had been having quite a few issues that other mechanics did not properly diagnose. Brought my car in to Sam’s Auto Care and got a proper diagnosis for what the main issue with my car was. I was properly informed at every step of the repair process, great communication, and very knowledgeable. My car runs really smooth now and the check engine light has finally gone off after almost 1 year of being on. I would 10/10 recommend this auto repair shop.

preetha

2 years ago

Outstanding Service at Sam's Auto Care in Plano, TX I recently had a great experience at Sam Auto in Plano, TX. The owner, Sam, went above and beyond to fix my car, and I'm really thankful for his help. I went to Sam Auto to get an oil change, replace the coolant, and change my tires. But there was a problem - my car needed a special key to remove the tires, and I couldn't find it anywhere. Sam didn't give up. He tried looking for the key at a nearby car dealer in Plano, but they didn't have it. So, he went to another car dealer in Dallas and found the key. He not only changed my tires but also found and fixed a problem with my gas cap that was causing a warning light on my dashboard. What makes Sam special is that he didn't just fix the things I knew about; he also found and fixed other problems with my car that I didn't even know existed. This made sure my car passed the state emissions test. Not many car mechanics would do all of this. I want to say a big thank you to Sam for going the extra mile to fix my car. If you need car help, I highly recommend Sam Auto. They provide excellent service, and I'm now a loyal customer. Thank you, Sam, and your team at Sam Auto, for making my car safe and road-ready again!

Harvest Hale

2 years ago

I have been a loyal customer of Sam's Auto Care for over two years now, and I couldn't be happier with the services they provide. I can't imagine taking my truck anywhere else. From repairs that no one else could find, to hard to find parts, to lemons I've bought on Facebook, they have been consistently dependable and thorough. They also do more than maintenance and servicing, and we've even talked about doing an engine swap for another truck of mine. They've been upfront with me about the work needed on my vehicles and have worked with me to find solutions that fit within my budget back when money was tight. Sam himself is not only an expert mechanic but also great to work with. The flexibility they have extended to me with scheduling appointments and pick ups has been a lifesaver for me on several occasions. Though I've reached my goal as a diesel mechanic and do some jobs on my own, there are times when I still go to Sam's when it makes sense. It's a satisfying feeling to be able to look under the hood and see they did as promised. I trust him and his team to do the job right and to be fair. I hope nothing but the best for these guys and hope to see them expand and grow! If I could give them more stars, I would. There's a reason they're always busy and it's not the decor, it's the fact they deliver great work time and time again.

B Lynn

2 years ago

I’ve been coming to Sam’s for probably 5 years now. They are polite, friendly, accommodating, dependable, and honest. I usually call ahead of time to see if it’s a good time to come in for service. They get me in and out quickly and they never try to upsell me extra services. If they did say hey I think you should consider doing this extra thing I would believe it was really necessary since they don’t make habit of that. I believe the prices are reasonable as well. Per my recommendation, my mom started bringing her car here, too, and still does even though she moved to Garland.

Karishma Khalid

a year ago

Sam has been servicing our vehicles for 2 years now, ever since we moved to Texas . He is honest, knowledgeable, and has consistently taken care of our needs, no matter how complex! I would recommend his business to anyone moving here, or in need of an honest and reliable auto repair shop!

Shelli Jarvis

a year ago

I knew I had a an auto inspection coming up pretty quickly. Was running errands and found Sam’s via a search. Called before I stopped in and Sam told me they could get me in and out quickly. He was right! Got me in and out in probably less than 20 minutes. He was friendly and efficient. I’d go back!

Jaydon Hinsley

2 years ago

So just recently I brought my truck in for a control arm assembly and they got it in and out within 5 hours. Excellent customer service. And super fast and Quality parts were put on my truck

Madison Weimer

a year ago

Sams is so awesome!! I’m a 21 year old girl they did my state inspection and oil change for 75 bucks. Harvest made my overall experience the best I’ve ever had at ANY auto body shop and I’ve been to a lot with a 1999 Honda accord. THANK YOU SAMS!!

Ameen Shawwa

7 months ago

I've been going to Sam's Autocare for years, and I couldn't be more impressed with the consistent, high-quality service I receive every time! From the moment I walk in, the staff is always incredibly friendly and attentive. They take the time to thoroughly explain any issues with my car and provide a detailed breakdown of the repairs needed. The turnaround time is quick, and my car always runs better than ever after a visit. The owner, Sam, is great--he runs an honest business, which is nearly impossible to find in the auto care industry these days. It's clear he genuinely cares about his customers and their vehicles. I also appreciate the clean and comfortable waiting area. Sam's Autocare has definitely earned my trust, and I highly recommend them to anyone in need of reliable auto care. Five stars all the way!